Our Returns Policy | Apache Menswear

Returns (online policy)

While we're sure you'll love what you've ordered, to make a quick and simple return for a refund or exchange, you'll need to fill in the Returns Authorisation Form below and select a reason for return from the drop down box.

Christmas Returns

The last dates for Christmas deliveries will be as follows:

  • Royal Mail Standard Recorded Delivery
    Tuesday 18th December 2018
    (After this date we recommend using Special Next Day Delivery to guarantee delivery before Christmas)
  • Special Next Day Delivery
    Saturday 22nd December 2018
  • International Signed For Delivery
    • Rest of the world Including Australia and New Zealand) - Monday 10th December 2018
    • Eastern Europe, USA and Canada - Friday 14th December 2018
    • Western Europe - Monday 17th December 2018

May we take this opportunity to wish all of our customers a very Merry Christmas and a Happy new year :)

  • Christmas Exchange Policy
    Please note that if you wish to exchange any Christmas gifts, they MUST reach us by Wednesday 9th January 2019 and be in the SAME CONDITION in which they were sold.

We have a no fuss refund and exchange policy

If you decide your purchase doesn`t suit you or it doesn`t fit then we will refund or exchange it within 14 days of your order date (Free Standard Delivery is sent out 2nd Class or Special Next Day Delivery with APC Overnight) but you must adhere to some basic rules.

We accept returns if they are:

  • in their original condition
  • with all tags attached,
  • with no deodorant or makeup marks
  • and with the original packaging
  • all footwear must be returned in their original boxes and securely wrapped.

Returns Form

The returns form below, helps us to process your return quickly and easily. Please read our terms and conditions to make sure we are able to accept the items you want to send back.

1. Enter your order number > 2. Item details > 3. Confirmation



Your order number 
Continue

(Your order number can be found at the top of your packing-note
 and in your confirmation email.)

All returns must be sent to our store address:

Apache
9 Bishopric
Horsham
West Sussex
RH12 1QA

 
 

Christmas Deliveries and Exchange

» Delivery policy
» Returns

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