Our Returns Policy | Apache Menswear

Returns (online policy)

While we're sure you'll love what you've ordered, to make a quick and simple return for a refund or exchange, you'll need to fill in the Returns Authorisation Form below and select a reason for return from the drop down box.

Christmas Returns

The last dates for Christmas deliveries will be as follows:

  • Royal Mail Tracked 48
    Tuesday 21st December 2021
    (After this date we recommend using Special Next Day Delivery to guarantee delivery before Christmas)
  • Royal Mail Tracked 24
    Tuesday 21st December 2021 (After this date deliveries are not guaranteed for Xmas)
  • International Signed For Delivery
    • Monday 6 December 2021 Australia Greece, Italy,
      New Zealand and Portugal
    • Wednesday 8 December 2021 Africa, Central and South America,
      Asia, Far and Middle East
    • Friday 10 December 2021 Cyprus, Malta and Sweden
    • Saturday 11 December 2021 Eastern Europe (except
      Czech Republic, Poland and
      Slovakia), Turkey
    • Monday 13 December 2021 Canada, Czech Republic, Finland,
      Poland and USA
    • Thursday 16 December 2021 Austria, Belgium, Denmark, France,
      Germany, Iceland, Ireland, Luxembourg,
      Netherlands, Norway, Slovakia, Spain,
      Switzerland

May we take this opportunity to wish all of our customers a very Merry Christmas and a Happy new year :)

  • Christmas Exchange Policy
    Please note that if you wish to exchange any Christmas gifts, they MUST reach us by Sunday 9th January 2022 and be in the SAME CONDITION in which they were sold.

We have a no fuss refund and exchange policy

If you decide your purchase doesn`t suit you or it doesn`t fit then we will refund or exchange it within 14 days of your order date (sent by Royal Mail 48 hr fully tracked service or Special Next Day Delivery with APC Overnight) but you must adhere to some basic rules.

We accept returns if they are:

  • in their original condition ( ie folded correctly , buttoned up and not rolled in a ball) 
  • with all tags attached,
  • with no deodorant or makeup marks
  • and with the original packaging
  • all footwear must be returned in their original boxes and securely wrapped.
  • thank you for your cooperation 

Returns Form

The returns form below, helps us to process your return quickly and easily. Please read our terms and conditions to make sure we are able to accept the items you want to send back.

1. Enter your order number 2. Item details 3. Confirmation
Continue

Your order number can be found at the top of your packing-note and in your confirmation email.

All returns must be sent to our store address:

Apache
9 Bishopric
Horsham
West Sussex
RH12 1QA

 
 

Christmas Deliveries and Exchange

» Delivery policy
» Returns

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