These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of retail goods to consumers. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy.
This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you. Please also refer to our Legal Notice and Privacy Policy.
As a new customer you may browse and purchase goods from our website. To make a purchase you will be required to provide us with details of contact, delivery and payment for us to complete your order. apacheonline.co.uk will never disclose or sell any of your details to third party or organisation that we believe would interest or benefit you unless you inform us that you want us to.
You warrant, represent and undertake that any information, which you provide when you make a purchase, shall be up to date, true and accurate in all respects, and you agree it is your responsibility to notify us of any changes to such information. You can e-mail any changes in your details to us at customercare@apacheonline.co.uk.
We accept Credit Card and Debit Card payments via our website or by telephone order. Cards we accept: (MasterCard / Visa / Visa Delta / Visa Electron / Maestro / Solo / Switch) We also accept Apple Pay and Google pay . We also accept Paypal for all orders. The goods will be delivered once the customer's funds that have been paid to Apacheonline.co.uk have cleared in full.
Please note that all transactions will be carried out in Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Apacheonline monitor prices on a daily basis.
We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Apacheonline reserves the right to decline orders for bulk or high value purchases.
Customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Please note that promotions and sales are not valid together. Only one promotion can be used in a single order. This excludes gift vouchers.
Orders placed by you are an offer to purchase and will be accepted by us, we never allow an item to appear for sale if it is not in stock and available to ship immediately. But in the unlikely situation that you purchased an item that is out of stock (we are only human and from time to time a mistake can be made) we will contact you and offer an alternative or a full refund along with our apologies, therefore we state all items displayed for sale are subject to stock availability. The contract of the sale of the goods will not be formed until delivery of the goods to you at the address that you give us. We retain the right to treat items ordered as separate orders.
If your order cannot be signed for upon delivery, the courier will hold on to the goods and return to their sorting office. You will then have 7 days to collect the package from the sorting office, before it is returned to us. Please note: if the goods are returned to us by the courier, you may be charged for re-delivery.
Please note, for fast and efficient returns it is extremely important that you abide by our Returns Policy. We expect you to return your garment(s) accompanied by a copy of your packing note, to enable us to give you the best possible service and fulfill your return as quickly as possible. This will enable us to post your exchange item or issue you with a refund immediately. It is important to understand that all credit/debit and other card issuers and providers have different processes, term and timescales that they operate to. Although we will process your refund immediately (on all items returned that meet the conditions set out below). The refund may not show on your card or statement up to or between three working days - two weeks. We recommend that you check any progress with the card issuer.
We accept returns if they are: unused, unworn, in a resalable condition with all original labels and tags still attached, with no deodorant or makeup marks and with the original packaging. Underwear cannot be exchanged or returned due to obvious reasons of hygiene. Refunds will be made by the original payment method. (Full details on how to return your order are in customer care on the Returns page). Goods are returned to Apache Online Store at your own expense. We recommend recorded post and retaining Proof of Postage as we do not accept responsibility for items lost in transit.
In the unlikely event that an item is faulty when you receive it, we will refund the total value of your order.
Every care has been taken to describe items accurately, however slight variations may occur with colour reproduction or text descriptions, to the extent permitted by law, we do not warrant that the text descriptions, colours or other content is accurate, complete, reliable, current or error free.
All graphics, artwork, photos, descriptive matter, specifications and advertising issued on this website and any descriptions, photos or illustrations contained in the Apache Online Store online catalogue are issued or published for the sole purpose of giving an approximate idea of the products described in them. They will not form part of the contract with you and no warranty or guarantee shall be expressed or implied in the contract with you in this regard.
Apache Online Store shall not be liable for any indirect or consequential loss whether this arises from breach of duty, breach of contract, negligence or any other way. Liability for any claim shall not exceed the price of the goods supplied.
You acknowledge that you are responsible for all communications sent via or to this website and agree your use of this website for private, proper and lawful purposes only. You will not carry out any act or omission or procure any act or omission which would:
Damage, delay, interrupt or impair the use of this website or its software;
Cause any illegal, offensive, defamatory material to be placed on or associated with this website;
Be in breach of any copyright, trade mark, privacy, confidence, or any other third party right; or Cause any inconvenience to Apache Online Store, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam').
In the event that you breach any of these conditions, you will indemnify and keep indemnified Apache Online Store, its parent, subsidiaries, associated companies, employees, servants, agents, professional advisors, suppliers and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these conditions.
Orders are for the personal, non- commercial use of our customer. Resale of any Apache Online Store product without the express, written consent of Apache Online Store is strictly prohibited. Multiple orders for Apache Online Store items deemed to be commercial quantities will not be accepted. Please note local import duties maybe payable on receipt of international orders. The list of country's we currently ship to can be found in customer care.
All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England and Wales, in accordance with English law.
We may immediately issue a warning, suspend or terminate your registration and deny your access to all or part of the website
or refuse to provide our services to you without notice if:
You are in breach of any part of this agreement.
We cannot, for any reason, verify or authenticate any information you provide to us.
We believe that your actions may cause legal liability for us, you, or any other user.
All of the above does not affect your statutory rights.
Apache c/o J. Williams
Chart House
2 Effingham Road
Reigate
Surrey
RH2 7JN
United Kingdom
We want you to receive the fastest service possible on any return so please do not send any returns to this address as it will significantly delay the processing of your request.
We will not be liable for any loss of revenue, loss of profit, loss of contract, loss of business or any anticipated savings, loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with this agreement.
We also have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.
You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party.
Our trademarks include (amongst others) the Apache Online Store brand, brand name, logos and marks.
These trademarks are in use and/or registered in more than one country and your use and access of our website does not give you any rights to use our trade marks.
All other trademarks are the property of their respective owners.
All content included on this website (including, without limitation, the trademarks of Apache Online Store, logos, graphics, text, photos, designs, logos, icons, images, data and software) is the property of Apache Online Store, its affiliates and licensors and as such is protected by international and UK copyright and other intellectual property laws.
Any copyright or other intellectual property in these web pages is owned by, or licensed to us. It is absolutely prohibited for you to reproduce all or any part of the contents of this website except in accordance with this agreement.
We grant you the following limited license to copy the contents of this website:
You may download or print pages from this web site BUT ONLY for your own personal use and you may not make any modification to them.
You may re-copy, extract or forward pages from this website to a third party for their personal use only, provided you:
Do not make any modifications to the extract or pages before re-copying, extracting or forwarding
Acknowledge that the extract is from this website
Include the URL address of this website on the extract
Notify the third party that use and further copying of the extract by them is subject to the terms of this license.
The following acts are forbidden under the limited license granted to you:
You may not incorporate any part of this website into any other work or publication, including incorporation into an electronic work without our prior written consent.
You may not frame this website within any website controlled by you.
Any notice, which we are required to give to you regarding the services, may be sent by e-mail or first class-post to the address provided by you on registration (or as amended from time to time).
Unless otherwise explicitly stated, notices to us must be sent by email to customercare@apacheonline.co.uk.
Notices sent by e-mail are deemed to be received 24 hours after an e-mail is sent unless we receive a failure notice that the e-mail address is invalid is received. Registered mail and first class-post will be deemed received 3 days following the date of mailing.
This Agreement sets forth the entire understanding and agreement between us.
We may amend this agreement at any time by posting an amended agreement on our website. Any amended agreement will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting.
Nothing in this agreement shall create or be construed to imply any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and us. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.
You cannot assign this agreement but we may assign it at our sole discretion.
Our failure to act with respect to a breach by you or others shall not be considered as a waiver of our right to act with respect to subsequent or similar breaches.
Any person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise.
These terms of use are governed by and construed in accordance with the laws of England and Wales and you agree that the Welsh courts will have exclusive jurisdiction for any dispute under this agreement.
The laws of your country may be different from English & Welsh law and there may be additional legal requirements for you to use our website or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our website and services.
We cannot monitor the laws of every country and it is your responsibility to ensure that your use of our website and services is legal.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site,
you can contact customercare@apacheonline.co.uk.
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:
The internet is a global network - therefore there are cases where your data travels internationally. We want you to know that if you visit or shop with Apache Online Store, you're agreeing and authorizing us to process data in this way.
If you have questions about your personal data or our privacy policy, please contact us at customercare@apacheonline.co.uk to see all the information we have about you, and to correct any inaccuracies.
All Apache Online Store online purchases take place in a safe environment using the latest security technology to protect our customers.
We encrypt your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version 3 support this security.
Click here to read our privacy policy and details on use of cookies.
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